Postage & Handling

At iDetox we hold enough stock to ensure orders can be fulfilled promptly.  We endeavour to despatch orders from our Queensland office the next business day, after receipt of payment. Our preferred parcel delivery methods are Australia Post or Fastway Couriers.  Please note that in some instances a signature may be required upon arrival. If no one is home during business hours we recommended a work address be provided for delivery. Please be sure to include the business name in the address information if you are sending to a work address. If no one is at the delivery address to receive the parcel, Fastway Couriers will contact you via telephone to organise a suitable time to deliver your parcel.  Australia Post will leave a card advising that the parcel can be collected from the nearest post office. Sometimes cards get accidentally discarded or lost, so if you believe your parcel should have arrived, please email us – enquiries@idetox.com.au or call us on (07) 3395 5285 or 0424 541 735 and we will follow this up with Australia Post / Fastway Couriers. Prices exclude postage and handling. Postage & handling charges will be added to your total order based on: 1. Total Weight (or dimensions where required) 2. Delivery Address This postage and handling cost is calculated in real time.  The total cost can be reviewed in the payment screen before the checkout processed is completed.